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Charge 3 screen is fading

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‎01-05-2020 18:30 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-05-2020 18:30 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

Charge 3, have had only a few weeks and now the screen is having problems. The time is only partially well lit. The time is 620 and the 6 is very bright while the 2 and 0 are dim. Tried to reset it but did help

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎01-05-2020 18:31

‎01-05-2020 18:31

Meant to say reset did not help

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‎01-06-2020 08:10

In response to Acf17

‎01-06-2020 08:10

Hi there @Acf17, welcome to the Community Forums. Thanks for the details provided about the Charge 3's screen behavior and for restarting it prior to contacting us. 

 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

 

Let me know if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


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