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Charge 3 screen is fading

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‎01-04-2021 10:21 - last edited on ‎01-05-2021 03:12 by Fitbit Moderator

‎01-04-2021 10:21 - last edited on ‎01-05-2021 03:12 by Fitbit Moderator

Hi,
I have my charge 3 since mid-2018 and now the display has started to fade starting from the edge.... I've tried doing the restart thing and nothing working... Is it dying?? I'm pretty sad, is it a miracle thing to do to save my charge 3? 

Thank you for your help

 

 

Moderator Edit: Clarified subject

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‎01-05-2021 03:17 - last edited on ‎11-05-2025 06:38 by Fitbit Moderator

‎01-05-2021 03:17 - last edited on ‎11-05-2025 06:38 by Fitbit Moderator

@jessiejess16 Welcome to the Fitbit Community!

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-05-2021 06:04

In response to AlvaroFitbit

‎01-05-2021 06:04

Thank you very much! 😄

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‎01-06-2021 07:05 - last edited on ‎11-05-2025 06:38 by Fitbit Moderator

In response to jessiejess16

‎01-06-2021 07:05 - last edited on ‎11-05-2025 06:38 by Fitbit Moderator

@jessiejess16 you are very welcome! 

Hopefully Support will be able to help you get back on track.

Keep me posted.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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