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Charge 3 screen is too dim

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‎10-07-2020 05:48 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-07-2020 05:48 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

Good morning,

I have read through the links on here and have tried to suggested fixes. I still can’t read the time when I’m outside. 
can this be fixed?

thank you!

chris

 

 

Moderator Edit: Clarified subject

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‎10-09-2020 15:01 - edited ‎10-10-2023 17:00

‎10-09-2020 15:01 - edited ‎10-10-2023 17:00

Hi there @Rowe42, welcome to the Community Forums. I'm sorry to hear that your Charge 3's screen is too dim even after following the tips and recommendations provided in other posts, I understand where your concern is coming from. I'll be glad to help you. 

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Maria | Community Moderator, Fitbit


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