Charge 3 screen just keeps flickering between screens

[Frewzoo]

My charge 3 heart rate monitor was way off yesterday and then the device went to low battery and dead very quickly. Charged it overnight and the screen now just quickly flickers between multiple screens. I tried resetting on the charger multiple times. After getting the smiley face, it just starts the flickering again right away.

[JuanJoFitbit]

Hi @Frewzoo, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Charge 3 is flickering between multiple screens. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

I'd like you to try a long restart. To do so on your device, follow the steps below:

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again.
8. Set up your watch from scratch and try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

Keep me posted on the outcome.

[Frewzoo]

I've tried the long restart many times already.  It goes through the increasing white line and then stays there when it's full.  I take it off the charger and put it back on, get the smiley face and then it immediately starts flickering through screens again while still on the charger.  I've had the clock face for a very long time now without any problems. It says it is offered by Fitbit anyway.  So this didn't help at all.

[AlvaroFitbit]

@Frewzoo thank you for following our suggestions. 

Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.