Charge 3 screen not turning on

[Stone88]

My charge 3 seems to be working per the app but I have no screen display. The HR light is on when I wear it. Not sure whats going on TIA! 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Stone88.

I am sorry to hear that the screen on your Charge 3 is not working. Thank you for letting me know that the tracker seems to be working per the app and the heart late light is on. I understand how you are feeling and I am here to help you. I recommend trying the following:

1. Restart the device: How do I restart my Fitbit device?
2. Change a clock face: How do I change the clock face on my Fitbit device?
3. Long restart:  

• Connect the device to the charging cable.
• While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
• The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration
• The device turns off.
• The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur.
• Remove the device from the charging cable. The device shuts down.
• Important: Plug the device into the charging cable again.

Let me know how it goes, I'll be around.