10-24-2020 13:27 - last edited on 10-25-2020 12:06 by LiliyaFitbit
10-24-2020 13:27 - last edited on 10-25-2020 12:06 by LiliyaFitbit
My screen was too dim to read so I restarted my device and now it appears as though the fitbit has died!
I've only had it for a year 😔
Moderator edit: subject for clarity
10-25-2020 12:05
10-25-2020 12:05
Welcome to the Fitbit Community, @Chriscraft.
I am sorry to hear your Charge 3 tracker won't turn on after restart. Thank you for your efforts and the additional details. I understand how you are feeling and I am here to help. I recommend doing the following:
1. The complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?
2. Change a clock face: How do I change the clock face on my Fitbit device?
3. Long restart:
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.