12-10-2019
12:03
- last edited on
11-17-2020
10:29
by
MatthewFitbit
12-10-2019
12:03
- last edited on
11-17-2020
10:29
by
MatthewFitbit
Anybody run across something like this? I've tried changing clock faces, rebooting, long rebooting, willing it to fix with the power of my mind but nothing works! This is the 2nd Charge 3 I've had since May that has run afoul. Help!!!Seriously?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
12-10-2019 12:56
12-10-2019 12:56
12-10-2019 12:56
Contact Customer Support.
12-12-2019 05:52 - edited 12-12-2019 05:52
12-12-2019 05:52 - edited 12-12-2019 05:52
Hi there @SunsetRunner, welcome to the Community Forums. I'm sorry for the late response. Thank you so much for troubleshooting your Charge 3's display prior to contacting us and for the photo attached.
I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. I'm sure that from now on, everything should be working correctly. 😉
Thanks for your recommendation @SunsetRunner.
Let me know if there's anything else I may do to help you.
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04-06-2020 11:18
04-06-2020 11:18
What was the fix for this? My Fitbit 3 suddenly started displaying like this a few days ago.
04-06-2020 12:55
04-06-2020 12:55
I kept rebooting it and changing clocks and eventually it snapped back to normal