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Charge 3 screen shows lines and faded

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‎03-30-2021 13:41 - last edited on ‎03-30-2021 14:40 by Fitbit Moderator

‎03-30-2021 13:41 - last edited on ‎03-30-2021 14:40 by Fitbit Moderator

My screen firstly dimmed, then a couple of weeks later 2 lines appeared down the screen and now its gone off completely. Its less than a year old. I've tried everything recommended online but nothing works. Any ideas ? If this is broken will it be under warranty?

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 14:49

‎03-30-2021 14:49

@Gilly.s It's great to see you in the Community!

 

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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