Charge 3 screen shows white lines

[Kolakommando]

My 1st charge 3 went white lines in less than a year, none of your fixes worked so it was replaced, less than a year later the replacement has gone white lines again and your fixes don't work how can I get it replaced again and should I mark this in my calendar as an annual event or will the next one make 12 months? 

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Kolakommando Thanks for joining us! 

Sorry to hear about this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team to review your options. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Let me know how it goes.

[Kolakommando]

The link doesn't take me to a chat or a phone number to call you on, just an advertisement to buy more fitbits, how is this helpful?

I'm gonna be very blunt and very clear now.

I would like to return my fitbit please, the screen is unreadable and has the same fault as the last one.

Could I please get more help and less advertising

[AlvaroFitbit]

@Kolakommando thank you for your reply.

The link guides you to the help site where you can click the "Get Support". Still here is the direct link to see the different options to contact our Support team.

Hope this helps.