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Charge 3 screen stuck on 001

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‎11-04-2023 23:54 - last edited on ‎11-05-2023 07:12 by Fitbit Moderator

‎11-04-2023 23:54 - last edited on ‎11-05-2023 07:12 by Fitbit Moderator

IMG_4352.jpeg

 I’ve tried all help desk articles. Reset procedures. Reboot processes. I either have a black screen or this. Loads of buzzing. My app also cannot find the charge3.

Moderator Edit: Clarified subject 

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‎11-05-2023 08:06

‎11-05-2023 08:06

Hi there, @Oojagapivy. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear about the issue with your Charge 3. Thanks for taking the time to troubleshoot the issue  with your Charge 3 and the image attached.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

We hope to get you back on track soon!

Maria | Community Moderator, Fitbit


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