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Charge 3 screen too black to see anything

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‎06-26-2022 00:24

‎06-26-2022 00:24

I have tried the method of attaching it to the charge cable and holding the button down for 15 seconds etc - however I can’t see the screen so I have no idea what it’s doing . Where is the brightness setting on the app ? 

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‎06-27-2022 05:48

‎06-27-2022 05:48

I checked up on when I bought it and luckily it was still under warranty. I messaged the live chat tech people to see if they could help me fix it . Unfortunately it was a no go therefore they offered me either a free replacement for the same model or 50% off a newer model . 
I took the 50% off offer 

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