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Charge 3 screen too dark to see

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‎07-29-2020 04:59 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

‎07-29-2020 04:59 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

Hi. I received my Charge 3 as a gift in December 2018 and since then I have read many comments about Charge 3 screen brightness issues. I have trouble seeing the screen unless I am in complete darkness.  Despite adjusting my settings to normal or auto, nothing changes and I can definitely not read the screen during daylight.  I need this problem resolved.  Is there a factory reset? I live in Perth, Western Australia.  Where can I get my Charge 3 fixed? 

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