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Charge 3 screen too dim to read

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‎11-11-2020 07:41

‎11-11-2020 07:41

I've had my charge 3 for about 1.5 years and a month ago the screen started to go dim in the center of the device and now I can't see anything. I tried the long reboot and changing the clock face but I can't see anything. The device is working fine and tracking the steps and sleep but I just can't see the screen. I've been reading some of the posts and haven't been able to find a solution for my problem. 

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‎11-11-2020 10:55 - last edited on ‎05-06-2025 10:04 by Fitbit Moderator

‎11-11-2020 10:55 - last edited on ‎05-06-2025 10:04 by Fitbit Moderator

@elsats It's great to have you here! 

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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