Charge 3 screen too dim

[747pilot]

My Charge 3 screen is excessively dim, even with a full charge.  I've tried restarting it with no result. It will occasionally come on bright but after a few seconds it's dim again and I can't get it back. This is indoors and is still difficult to read. Outside with any amount of sunlight, it's impossible to read.

Moderator edit: subject for clarity

[Crichton58]

I have an iPhone so the Apple Watch was the best fit for me. Apple is great with any problems that arise and honor their warranties! I went with the Apple 3 series as it does everything I need it to do and the cost was where I wanted it to be.

Sent from my iPhone

[ScottLoves]

Thank you so much I have the iPhone XR and an IPad. I fear sometimes becoming a cultist in Apple products but I find with each new device, I eventually wander back to the fold.
Thanks for the info.
Scott

Sent from my iPad

[TheGrumps]

Whilst I have got a working Charge 3 (after a few replacements) I also bought an Honor Band 4. This was more to see what the lower end of the market has to offer than as a Charge 3 replacement. It was $25.

I must say I'm impressed but they are different beasts. The Band 4 tracks all of the activities I need, but it'll only do steps, sleep and heart rate automatically, the other activities have to be started manually. No big deal. Steps and heart rate seem spot on (accuracy within two steps over a mile walking). It'll pair easily to a phone and shows notifications (texts, etc). But the display, it's big, colorful, and bright. Battery life is up to twice the Charge 3. Styling is plasticky!

To sum up, I'd rather use the Charge 3 - if it keeps working.

[ilikepavlova]

I’ve tried every setting.  Or all seems to be the brightest but completely invisible outside. Can’t even check the time let alone steps. 

[Babs_40]

This happens on the Versa too and I finally found the option to Schedule Sleep Mode and the customize setting to change the times it is dimmed...but, I am not able to change the Screen Wake from Manual as this is greyed out but it will start working later on in the morning to where I can see it if I raise my arm.  If anyone knows why this is happening, I'd like to know...it should not be this difficult to fix and I have looked at all the setting I can find on tis watch.

[Babs_40]

I also discovered that the Sleep Mode needs to be set to off for some of the other settings to work correctly.  You can Use the customize Sleep to define a time for it to go dim...hope this helps.

[Crichton58]

Nope... I didn’t ever use the sleep mode. 😩 But I absolutely love my new Apple Watch :watch:️

Sent from my iPhone

[ilikepavlova]

Does your Apple watch measure laps in the pool?

Carol

Sent from my iPhone

[Crichton58]

Yes it does!

Sent from my iPhone

[sbe001]

My Charge 3 is out of warranty also.  I bought this 2 years ago.  They refuse to fix it or offer a replacement.  It's kind of sad because I bought extra chargers and bands.  They just offered discount coupon.  I'm currently shopping for another option.

[ilikepavlova]

I understand that. I won’t be making the same mistake again. It’s weird - I live in Australia with lots of sun and I can’t read my watch as it’s too light outside. 

[ilikepavlova]

I tried changing the sleep mode

but no luck I’m afraid. The only thing it does is makes the room light up at night when I move my arm but is still blacked out whenever I go outside. 

[Crichton58]

Love, love, love my Apple 3 Watch! Would definitely recommend it...

Sent from my iPhone

[PaulaM55]

Mine got to where it was totally black except for a sliver at the bottom of
the screen. Couldn't read anything even in a dark room. Fitbit definitely
needs to address this issue. Next watch will be an Apple!

[Crichton58]

You’ll definitely love the Apple!

Sent from my iPhone

[TN-Al]

I've set the brightness to all settings trying to get brighter - but it hasn't worked. At the brightest setting I still can't see outside with my sunglasses on. Seems to be getting worse. I've had the watch 8 months. 

[JVSJ]

Tried resetting,  I’ve tried reloading.  My screen is completely black.

[BusterG]

Yes, Fitbit have dragged their feet with the so called firmware update, and
now finally they say i can get 25% discount off a new one since my charge3
is 2 years old.
Now that is still more expensive than the recent holiday prices, so i guess
there is still no fix!
So why would they think i would purchase a new one with the same problem.
(Since yours is only 8 months old) i just wanted them to fix mine, not
replace it!
They just don't seem to last, and for the price compared to other brands,
that not right!
Looking at a Samsung Active2, if it is as good as my S8, it has to be the
way to go.

[Crichton58]

Apple 3 is the way to go! Love it and they back their products. Screw FITBIT!

Sent from my iPhone

[Jen2261]

Did not change the brightness