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Charge 3 screen totally black

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‎01-26-2021 06:54 - last edited on ‎02-07-2021 14:34 by Fitbit Moderator

‎01-26-2021 06:54 - last edited on ‎02-07-2021 14:34 by Fitbit Moderator

Screen went nuts last night with 1/4”-wide vertical bar & small horizontal lines. Now totally black. Have tried rebooting etc, nothing. Battery full, it’s still tracking activity. Screen is the only problem. Suggestions? Do I need a new one?

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‎01-27-2021 00:54

‎01-27-2021 00:54

Fitbit's advice for this issue is at https://community.fitbit.com/t5/Other-Charge-Trackers/Check-here-for-help-with-Charge-3-screen-issue...

 

Having already tried the restart, the next step is to contact customer support. They can check your warranty status and advise on your options.

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‎01-27-2021 00:54

‎01-27-2021 00:54

Fitbit's advice for this issue is at https://community.fitbit.com/t5/Other-Charge-Trackers/Check-here-for-help-with-Charge-3-screen-issue...

 

Having already tried the restart, the next step is to contact customer support. They can check your warranty status and advise on your options.

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