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Charge 3 screen wake isn't working

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‎11-29-2020 12:12 - last edited on ‎11-30-2020 10:34 by Moderator Alum

‎11-29-2020 12:12 - last edited on ‎11-30-2020 10:34 by Moderator Alum

The watch face no longer lights when I raise my hand/arm. What needs to be done?

 

 

Moderator Edit: Clarified subject

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‎11-29-2020 12:45

‎11-29-2020 12:45

Press side button a few seconds; look for 'Screen Wake'; tap to toggle on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-30-2020 10:34

In response to JohnnyRow

‎11-30-2020 10:34

It's great to see you here, @RandyBP and @JohnnyRow, thanks for the input.

 

I was able to see here that our friend @JohnnyRow provided some instructions in order to fix this screen wake issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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