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Charge 3 screen went black and it won't reboot

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‎08-21-2022 19:08

‎08-21-2022 19:08

I charged my fit bit and went to go use it and the screen is black.  My app says it's fully charged so I tried to reboot and it won't respond to 7 or 15 second reboot.  I'm so sad i live for my fitbit! 

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‎09-02-2022 07:48 - last edited on ‎03-31-2024 11:24 by Fitbit Moderator

‎09-02-2022 07:48 - last edited on ‎03-31-2024 11:24 by Fitbit Moderator

Welcome to the Fitbit Community, @TeachHughes. Thank you for letting us know that you tried the 7 and 15 second reboot to bring your Charge 3 screen back.

I noticed that you got in touch with our Support Team and received assistance. 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎10-11-2022 23:56

‎10-11-2022 23:56

Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button.

 

Regards,

Will

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