help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen went blank

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2022 15:10 - last edited on ‎08-02-2022 16:19 by Fitbit Moderator

‎08-02-2022 15:10 - last edited on ‎08-02-2022 16:19 by Fitbit Moderator

Can anyone tell me how to fix my screen? It's gone almost completely white. I've tried the reset (15seconds, plugged in etc) done that several times with no luck. Not sure how long I've had this one as its a replacement for my first one developing a fault. Any help gratefully received. 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-02-2022 16:22 - edited ‎08-04-2023 03:38

‎08-02-2022 16:22 - edited ‎08-04-2023 03:38

Hi there, @Supsam. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. I understand where your concern is coming from. 

In addition to the steps you've tried, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Charge Trackers board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
2 REPLIES 2

‎08-02-2022 16:22 - edited ‎08-04-2023 03:38

‎08-02-2022 16:22 - edited ‎08-04-2023 03:38

Hi there, @Supsam. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. I understand where your concern is coming from. 

In addition to the steps you've tried, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Charge Trackers board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎11-28-2022 21:40

‎11-28-2022 21:40

Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button.

 

Regards,

Will

Best Answer
0 Votes