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Charge 3 screen went blank

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‎07-29-2019 12:56 - last edited on ‎11-17-2020 10:55 by Fitbit Moderator

‎07-29-2019 12:56 - last edited on ‎11-17-2020 10:55 by Fitbit Moderator

Hi, my screen is not resetting, I’ve tried the hard reset at least 3 times to day and toes the clock face change option, none of which have worked. It’s still syncing, charging and vibrating just no screen. Any ideas please on how to fix this?

 

Moderator edit: updated subject for clarity

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‎05-07-2020 23:15

In response to LizzyFitbit

‎05-07-2020 23:15

I have the same problem and did all the steps you sugested. Please can you help me! 

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