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Charge 3 screen went blank

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‎10-16-2020 01:08 - last edited on ‎11-12-2020 13:33 by Fitbit Moderator

‎10-16-2020 01:08 - last edited on ‎11-12-2020 13:33 by Fitbit Moderator

Dear Fitbit Team, My charge 3 screen is blank I'm trying to reboot the device still it's unresponsive. Kindly help me. 

 

 

Moderator Edit: Clarified subject

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‎10-16-2020 15:07 - edited ‎10-11-2023 03:11

‎10-16-2020 15:07 - edited ‎10-11-2023 03:11

Hi there @MosesMohan, welcome to the Community Forums. I'm sorry to hear that your Charge 3 wen't blank, I understand where your concern is coming from. Thanks for trying to fix the screen prior to posting here, I'll be glad to continue to help you.

I've seen that you got in touch with our Support Team after posting here and they're now helping you to get back on track. Please stay tuned to your inbox for updates on your case.

Maria | Community Moderator, Fitbit


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