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Charge 3 screen won't respond and it won't charge

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‎07-20-2020 10:45 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-20-2020 10:45 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

The face on my Fitbit will not change and it will not charge

 

Moderator Edit: Clarified subject

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‎07-21-2020 08:30 - edited ‎11-03-2023 17:09

‎07-21-2020 08:30 - edited ‎11-03-2023 17:09

Hi there @Bob1827, welcome to the Community Forums. Thanks for the details provided in your post about your Charge 3's recent behavior. 

I've seen that you both contacted our Support Team after posting here and they helped you with this matter. If you have any questions about the resolution of your case, feel free to contacted them back for further explanation or you can check our warranty policies here for a better understanding of the information that they provided to you.

I'll be around if you have any additional questions.

Maria | Community Moderator, Fitbit


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