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Charge 3 screen won't turn on

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‎11-21-2020 21:05 - last edited on ‎11-30-2020 10:21 by Fitbit Moderator

‎11-21-2020 21:05 - last edited on ‎11-30-2020 10:21 by Fitbit Moderator

The screen on my charge 3 stopped turning on when I squeeze it.  Just started happening.  Still under warranty.

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-21-2020 23:44

‎11-21-2020 23:44

hi @Bvendt it might be a charging problem so have you charge the tracker???

 

 

please reply back so I can help you

 

 

 

-Akas

Akasdeep
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‎11-23-2020 12:28

In response to Akas

‎11-23-2020 12:28

Yes, my phone said it was 100% charged. Interestingly, right after I
posted this, it started working again. Ideas?? I fear now that it will go
out again after my warranty expires in a few weeks.
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‎12-03-2020 08:40 - last edited on ‎04-30-2025 08:25 by Fitbit Moderator

In response to Bvendt

‎12-03-2020 08:40 - last edited on ‎04-30-2025 08:25 by Fitbit Moderator

@Bvendt It's great to have you here! 

Let me help you with your inquiry and happy to hear that your tracker is now working. If you experience this issue you can restart your tracker by following these instructions. If the issue persists I suggest you contact our Support team.

@Akas thank you for your help in this thread.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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