Charge 3 screen won't turn on

[Roynell]

Screen does not light up on my charge3

Moderator Edit: Clarified subject

[SteveH]

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

[AlvaroFitbit]

@Roynell Welcome to the Community. 

Let me help you with this. As @SteveH kindly mentioned you can try the instructions in the post he linked. Basically restart your tracker and if the issue persists contact our Support team. You can restart your tracker by doing the following:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
4. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
5. Disconnect your tracker from the charging cable.

I also noticed that you haven't contacted Support so I want to know if you need more assistance with this. If this is the case just reply with any information you can share.

I look forward to your reply.