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Charge 3 showing grey lines on screen

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‎07-18-2020 06:19 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

‎07-18-2020 06:19 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

I just put my charge 3 on the charge and when I went to get it there are grey lines on the screen. I reset the fitbit a few times but they are still there.

 

My husband bought this for me for my birthday in December 2019 I dont think he has the receipt anymore.

 

Had anyone had this issue and was able to fix it??

 

 

Moderator edit: subject for clarity

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‎07-20-2020 19:37

‎07-20-2020 19:37

Welcome to the Fitbit Community, @szwiers.

 

I appreciate your participation in the Forums and sharing that your Charge 3 is showing grey lines on screen. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to resolve the issue for you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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