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Charge 3 showing incorrect time and date

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‎09-29-2020 16:33 - last edited on ‎09-30-2020 16:15 by

‎09-29-2020 16:33 - last edited on ‎09-30-2020 16:15 by

Clock on Fitbit is  running 1/2 hour fast. How do I change to correct time? Also the day and date is wrong. How to correct?

 

 

Moderator edit: subject for clarity 

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‎09-30-2020 16:14

‎09-30-2020 16:14

Welcome to the Fitbit Community, @lbrooke1966.

 

I am sorry to hear your tracker is showing incorrect time and date. I am here to help. Time on your device should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the issue still persists after syncing, please try the additional troubleshooting steps here. 

 

Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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