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Charge 3 showing "Sleep not Tracked"

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‎01-15-2020 16:03 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-15-2020 16:03 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

My sleep activity shows on my Samsung cell phone but not on my Charge 3.

 

 

Moderator edit: subject for clarity

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‎01-16-2020 04:58

‎01-16-2020 04:58

Welcome to the Community, @Cassiedog.

 

Thanks for letting us know about the issue you are experiencing with your sleep information. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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