10-15-2018
07:55
- last edited on
11-17-2020
15:06
by
MatthewFitbit
10-15-2018
07:55
- last edited on
11-17-2020
15:06
by
MatthewFitbit
Hello, my Charge 3 been working fine 4 days, but all of a sudden it was unable to sync and showed an error as Tracker Not Found. I had to do a "New Device / Replace Your Tracker" to get it back to work again. Why will this happen?
Thanks,
-Siva
Moderator edit: updated subject for clarity
02-11-2020 00:34
02-11-2020 00:34
Fitbit did replace the device as it stopped working and stopped responding. This was my 4th charge 3 in 11 months. I too am very concerned as to what I'll do should this replacement also just stop functioning in 5 months (since that seems to be the magic number). These devices aren't cheap and I can't afford to replace every year.
02-11-2020 08:18
02-11-2020 08:18