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Charge 3 showing white limes and now not charging

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‎11-08-2020 15:22 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

‎11-08-2020 15:22 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

Same thing just happened to my charge 3 over the past few days. Ironically, after it updated recently. Scrolling through the forum, many people have had the same problem. Similar problems with other fit bits honestly. I've avoided getting an apple watch or something else because of price but at this rate I've lost money! 

 

 

Moderator Edit: Clarified subject

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‎11-11-2020 09:06 - last edited on ‎05-06-2025 10:05 by Fitbit Moderator

‎11-11-2020 09:06 - last edited on ‎05-06-2025 10:05 by Fitbit Moderator

@cards_fan07 It's great to see you in the Community! 

Sorry to hear that your Charge 3 is showing lines on its screen. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-25-2020 14:08

In response to AlvaroFitbit

‎11-25-2020 14:08

My issue was not resolved via the chat support. I was told that I would receive an email from fitbit soon for follow up/further support and I have not heard anything in 2 weeks now.

Aaron
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