Charge 3 showing white lines on screen

[Bill200038]

Lines have slowly appeared on my 18 month old Fitbit 3 the same as many people have reported. I have tried all solutions as suggested in this community and nothing has worked. It is obviously a real problem affecting many people. What is the next step.?

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Bill200038.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and appreciate your feedback. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

Have a nice day!