10-21-2020
09:58
- last edited on
10-22-2020
07:20
by
JuanJoFitbit
10-21-2020
09:58
- last edited on
10-22-2020
07:20
by
JuanJoFitbit
I have changed clock faces and gone through the restarts. I have only had this Fitbit for a little over a year.. what is the fix on this. I haven't seen an answer in the forum?
Moderator edit: updated subject for clarity
10-22-2020 07:19
10-22-2020 07:19
Hi @Kerrykristy, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Charge 3 shows a line across. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.
I was able to get in touch with our Support team and was told that they assisted you via social media and email. I'm glad to hear that a solution was provided. Don't hesitate to get back if more assistance is needed.
I'll also be around if any question arises.