help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 shows black lines!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-23-2020 07:00 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 07:00 - last edited on ‎09-16-2020 19:47 by

I've had this since Feb this year...couple of weeks ago I noticed 1 black line at top of screen....now its 2!!!!! I've seen from all the comments this is obviously a product defect...wandering if it's just a case of returning to shop where bought for replacement or requesting a refund and buying the charge 4??? Any advice would be gratefully appreciated..TIA 😉

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-07-2020 19:27

‎06-07-2020 19:27

It's great to see you in the Fitbit Community @Kozzie69.

 

I'm sorry to hear that you noticed 2 black lines on the screen of your Fitbit Charge 3. 

 

I noticed that you've recently been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience.

 

If you have any question, please don't hesitate to contact us back.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes