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Charge 3 shows black screen

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‎11-29-2023 00:51 - last edited on ‎11-29-2023 12:00 by Fitbit Moderator

‎11-29-2023 00:51 - last edited on ‎11-29-2023 12:00 by Fitbit Moderator

Why does my charge 3 fitbit shows black screen only an tried everything to get it to turn on but wont work but everything else works wat it tell me on da app but on da dark broken I guess???

 

Moderator edit: clarified subject.

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‎11-29-2023 11:53

‎11-29-2023 11:53

Hi @FROSTIES73. Welcome to the forums.

Thank you for providing the details about this situation with your Charge 3. I'm sorry to know the difficulty that you are experiencing with it.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox.

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