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Charge 3 shows horizontal lines on watch face

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‎07-27-2020 05:48 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-27-2020 05:48 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

I have tried changing the watch face, rebooting and doing a hard reboot on my charge 3 to no avail. What’s next?

 

 

Moderator Edit: Clarified subject

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‎07-28-2020 09:58

‎07-28-2020 09:58

@Donna0987 Welcome to the Community.

 

Let me help you with your Charge 3 showing horizontal lines and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team. I noticed that you already have a ticket with them so keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

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