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Charge 3 shows lines on screen again

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‎11-13-2020 13:54 - last edited on ‎11-15-2020 08:14 by Fitbit Moderator

‎11-13-2020 13:54 - last edited on ‎11-15-2020 08:14 by Fitbit Moderator

I have once again lines on my screen, this is a replacement to my original fitbit. I have had it since April so its only 7 months old. I have tried the reboot etc but they are still there. Is this an ongoing problem with this particular model.?

 

 

Moderator Edit: Clarified subject

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‎11-15-2020 08:16 - last edited on ‎12-10-2024 08:01 by Fitbit Moderator

‎11-15-2020 08:16 - last edited on ‎12-10-2024 08:01 by Fitbit Moderator

@VickieSB1 Welcome to the Fitbit Community!

Let me help you with your Charge 3 screen showing white lines and thank you for troubleshooting this issue. This isn't expected from your device so I have created ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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