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Charge 3 shows modified home screen

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For 2 days this week however long I took, I could not Sync. Now my screen is back but reduced. 

The window where your daily activity can be flagged up has gone, so for example I can not review a game of golf in terms of activity and time in heart zone etc. Please get my screen back to its original formatt  

 

 

Moderator Edit: Clarified subject

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@RIPKIRBY It's nice to have you on board!

Let me help you with your Charge 3 not showing as it should. Please restart your tracker by doing the following:

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
  4. Press and hold the button to restart your tracker:
    • Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
  5. Disconnect your tracker from the charging cable.

Let me know how it goes.

Alvaro | Community Moderator

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