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Charge 3 shows "Sleep not tracked" but app shows it

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‎05-12-2020 01:06 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-12-2020 01:06 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

Hi, I've noticed my tracker device says sleep not tracked but in my app it does show me all the info so i know its working. How do i get it to show on my device too?

 

 

Moderator Edit: Clarified subject

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‎08-02-2020 07:51 - last edited on ‎05-13-2025 04:55 by Fitbit Moderator

‎08-02-2020 07:51 - last edited on ‎05-13-2025 04:55 by Fitbit Moderator

It's great to see you around, @Shazzlerb71.

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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