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Charge 3 snooze wont work and weird countdown time appears

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‎03-22-2021 03:53 - last edited on ‎03-22-2021 04:01 by Fitbit Moderator

‎03-22-2021 03:53 - last edited on ‎03-22-2021 04:01 by Fitbit Moderator

My snooze no longer works and it shows a weird countdown of zzzzz 6.59am in 1039 minutes. What would this be? I cant add a picture of it but it countdown throughout the day but I have to reset each night. Have tried resetting, deleted all and redid and no luck.

 

 

Moderator Edit: Clarified subject

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‎03-22-2021 04:02

‎03-22-2021 04:02

@Mish74 Welcome to the Fitbit Community! It's great to have you here!

 

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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