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Charge 3 special edition with ton of issues

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‎11-10-2020 15:00 - last edited on ‎11-12-2020 12:54 by Fitbit Moderator

‎11-10-2020 15:00 - last edited on ‎11-12-2020 12:54 by Fitbit Moderator

It all started after the last update, my Fitbit screen start blinking and acting possessed trying to oblige me all the time to pass on sleep mode, after a while the bottom sensor of the watch starts blinking in red, after few days it won’t charge or do anything. Put it aside for about a month and put in charge it went on but the screen is grey with some stripes on it and the battery dies on couple hours.shows a very high Herat rate and do not detect all my steps. The issue is I’ve been trying to reset my watch and see no improvement. Really disappointed

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‎11-11-2020 03:23 - last edited on ‎05-06-2025 10:10 by Fitbit Moderator

‎11-11-2020 03:23 - last edited on ‎05-06-2025 10:10 by Fitbit Moderator

@Afif Welcome to the Fitbit Community!

Sorry to hear that your Charge 3 isn't working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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