Charge 3 stairs amount inaccurate

[Aqua21]

Hi fellow Charge 3 users,

I’m a new new user and having issues with the counts of stairs. It’s all over the place. Have read earlier posts and moderators claim problem is fixed. I don’t believe it. Anyone else in same situation. Incidentally, I’m a migraine sufferer and know all about pressure changes. Have I now got to worry that my Fitbit won’t work properly when it’s stormy?

Moderator edit: subject for clarity

[SunsetRunner]

Update for those that are still having this issue.

As you can see in the graph, the floor count went all wrong when I switched to the Charge 3 early 2019 and it suddenly dropped to normal values when I got a replacement early 2020. Ever since, it has functioned as it's supposed to.

As indicated by others in some of the many threads, it is most likely related to water: swimming, or wearing it under the shower seems to be the cause. My guess is that water gets into the pressure gauge/sensor and then it starts giving misreadings. One of the reason's for upgrading from Charge 2 to Charge 3 was it being waterproof, but I no longer use it for swimming. Maybe, by the time I would switch to another device, I will test it again by taking it for a swim.

[LCAnn]

I'm having the same problem. I generally climb hills on my walk, which equates to 30 flights of stairs. Yesterday my fitbit said I climbed 161 stairs -- Ain't no way.

[Bubblywines]

I gave up after weeks of attempts and many phone calls to tech support. That’s it for me and Fitbit. Negative reviews from me. I don’t know what my next one will be- I don’t like the look and style of the apple watches. Sigh. This was my third Fitbit too.

Moderator Edit: Personal info removed

[LCAnn]

Thanks very much. Good luck finding a product that will work for you.

Moderator Edit: Personal info removed

[tahansen44]

I agree, just want it to work. My charge 3 stairs use to work. About Jan. 2022 became inaccurate - mowing lawn-boom 60 floors!