Charge 3 steps count and achievements got stuck

[ravijyot]

My charge 3 has changed days but it’s still stuck on yesterday’s steps and achievements and not moving!! Anyone else experienced this and how to fix?

 Thanks 

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@ravijyot It's great to see you in our Fitbit Community. Since you mentioned that your Charge 3 got stuck on yesterday's steps and the achievements don't move, I'd like you to restart it as described in this help article. After this, monitor your tracker during the next 24 hours and see if the issues get fixed.

Hope this helps.

[ravijyot]

Thank you

Sent from my iPhone

[JuanJoFitbit]

@ravijyot You are very welcome! In addition, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around.