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Charge 3 stopped showing active minutes

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‎04-26-2020 01:51 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-26-2020 01:51 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

My Charge 3 has stopped showing my active minutes even though I’m still doing an active 1 hour walk.

 

 

Moderator Edit: Clarified subject

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‎06-21-2020 06:15

‎06-21-2020 06:15

Welcome to the Community, @Brunodasher.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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