Charge 3 stopped syncing to my Huawei Honor Lite

[Rleigh67]

Same issue as a lot of people, my fitbit is not syncing anymore to the app on my Huawei honor lite phone. I have tried EVERY method suggested to fix it and none have worked. I have had the fitbit since April and I have never had any problems before, with any of my fitbits. Had enough and I'm binning this and looking elsewhere for a fitness device. So disappointed with fitbit. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Rleigh67, welcome to the Community Forums. I'm sorry to hear that your Charge 3 is no longer syncing to your Huawei Honor Lite, I understand why you're feeling disappointed. Thanks for already trying to solve the issue prior to posting here, I'll be glad to continue helping you. 

If you haven't done so yet, please follow the troubleshooting steps provided here: Why won't my Fitbit device sync?

Please know Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.