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Charge 3 stopped syncing with Galaxy S10.

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‎10-15-2020 06:07 - last edited on ‎10-17-2020 07:13 by Fitbit Moderator

‎10-15-2020 06:07 - last edited on ‎10-17-2020 07:13 by Fitbit Moderator

I have to manually sync now. What is the issue?

 

 

Moderator edit: format

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‎10-17-2020 07:13

‎10-17-2020 07:13

Hi @DanD24, welcome to our Fitbit Community! I'd like to follow up and help you with your Charge 3 since it won't sync with your Galaxy S10 automatically.

 

Please try the troubleshooting steps that are listed in this help article. After trying these steps, monitor your tracker during the next 24 hours and see if it syncs properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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