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Charge 3 stopped vibrating and receiving notifications

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‎11-03-2020 03:20 - last edited on ‎11-04-2020 06:07 by Fitbit Moderator

‎11-03-2020 03:20 - last edited on ‎11-04-2020 06:07 by Fitbit Moderator

My charge 3 has stopped vibrating and sending me alerts and notifications. its fully charges and I've reset it but still nothing 😞.

 

 

Moderator edit: updated subject for clarity

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‎11-04-2020 06:07

‎11-04-2020 06:07

Hi @Sarahjtaffy, welcome to our Fitbit Community. I'm sorry to hear that your Charge 3 stopped vibrating and receiving notifications. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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‎11-04-2020 06:12

‎11-04-2020 06:12

What wax the solution? I have same issue. 

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