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Charge 3 stopped working and has condensation

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‎07-22-2020 11:35 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-22-2020 11:35 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

my charge 3 is dead.  No screen.  Has the green flash on the back and what appears to be condensation in there too.  Battery has drained from 60% to 7% in 3 hours

 

 

Moderator edit: subject for clarity

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‎07-23-2020 18:40

‎07-23-2020 18:40

Welcome to the Fitbit Community, @Fifiminx.

 

I appreciate your participation in the Forums and sharing that your Charge 3 stopped working. Thanks for the details shared, I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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