Charge 3 stopped working and only vibrates

[Prs1]

Honestly , in June my watch started to just vibrate ,I got help and it worked as and when it wanted , now it's doing it again I can't do anything with it . This is my second watch in less than 2 years . I take good care of it . I've tried ALL the trouble shooting advice please help . All the watch does is vibrate constant when I press the button , no screan,won't sync ,can't do anything with it .

Moderator edit: subject for clarity 

[LiliyaFitbit]

Hi @Prs1, it's nice to see you again in our Community Forums. 

I am sorry to hear your Charge 3 tracker stopped working and only vibrates when you press the button. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions.

[Prs1]

Yes thank you for your response, I have received another replacement.
fitbit have been fantastic in replacements however I do still question the
watch itself . This watch was bought for me by my parents and has a lot of
sentimental value to me and it's really disappointing .

[LiliyaFitbit]

Hi @Prs1, thank you for your reply. 

I am glad to hear that our Support team took care of your case and you were sent a replacement. I am sorry to hear about your experience and appreciate your feedback as it helps us to keep improving. I hope you continue enjoying the Fitbit experience and working on your goals.

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums!