11-28-2020 06:15 - last edited on 11-29-2020 10:14 by LiliyaFitbit
11-28-2020 06:15 - last edited on 11-29-2020 10:14 by LiliyaFitbit
My charge 3 will not reset or charge.
Moderator edit: subject for clarity
11-29-2020 10:13
11-29-2020 10:13
Welcome to the Fitbit Community, @CCwoman.
I am sorry to hear your Charge 3 tracker won't reset or charge. I am here to help. I recommend trying the following:
1. Please follow the complete troubleshooting instructions at Why isn't my Fitbit device's battery charging?
2. If the issue persists, try doing a long restart:
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
11-29-2020 13:32
11-29-2020 13:32
11-29-2020 13:59
11-29-2020 13:59
Thank you for your reply, @CCwoman.
I am glad to hear the issue is resolved now. Thank you for your efforts and the additional details. I hope you continue enjoying the Fitbit experience and working on your goals.
In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.