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Charge 3 sw-update terminated in the middle of the process. Charge 3 is new out the box

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Hi,

I unpacked my new Charge 3. I started the charging. During the charging I connected the Charge 3 to my Android based Fitbit app. I already used a Charge 2, which I decoupled from the app.

 

The Charge connected well to the app via bluetooth, the Charge 3 started to download and install a Sw-update. During the update-process, the process was somehow interupted and terminated. 

Since the update process terminated, I am not able to:

- (re)connect fitbit-app with Charge3 via bluetooth,

- ignite the Charge 3 and look into the fitbit.

 

To check whether it is the phone-setting, I connected the fitbit-app back to the Charge 2, this connection worked flawless again.

 

Can you help? Thanks and regards

 

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I guess I have solved the issue.

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