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Charge 3 tiles aren't correct

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‎05-21-2020 08:50 - last edited on ‎09-16-2020 19:50 by

‎05-21-2020 08:50 - last edited on ‎09-16-2020 19:50 by

Yesterday I noticed from my phone app the info has moved all around, now my main circle at the top shows calories not steps. I've tried looking everywhere to rearrange things, did this happen to anyone else? Anyone know how to re-arrange the view. I check this a few times a day from my phone and it's never happened before.

 

 

Moderator Edit: Clarified subject

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‎09-07-2020 08:37 - last edited on ‎06-30-2025 07:43 by Fitbit Moderator

‎09-07-2020 08:37 - last edited on ‎06-30-2025 07:43 by Fitbit Moderator

It's great to welcome you, @countryj76.

Thanks for troubleshooting this tiles issue. Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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