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Charge 3 tracked 40,000 steps while asleep

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Apparently, I sleep run because, according to my charge 3 I ran 10 miles at 40 mph between 3:00 am & 3:15 am. and again at 8:15 for 12.7 miles at 50.8 mph for 12.7 miles. That's approximately 40k steps and 22.7 miles before my feet hit the ground. Shouldn't there be some logic added to do a sanity check to prevent this from getting recorded.

 

I restarted my Fitbit but wanted to know if anybody else had this issue and what to do to correct this. 

 

Is there a way to clear this from my logs as it throws off all my stats?

 

 

Moderator edit: updated subject for clarity

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Hi @sewdan, welcome to our Fitbit Community! I'm sorry to hear that your Charge 3 tracked a huge amount of steps and data while sleeping. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they will reply to your email in order to follow up and provide a solution. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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